Pak Riwaaj shoulder bags combine style, comfort, and practicality. Crafted with high-quality materials, our shoulder bags are designed to offer ample storage space while keeping your essentials organized and easily accessible. Whether you’re heading to work, running errands, or traveling, our shoulder bags provide the perfect balance of convenience and fashion. With adjustable straps and sleek designs, you'll carry your belongings with ease and flair.
Last Updated: October 7, 2025
Thank you for visiting and shopping at Sajaо.pk. The following terms and conditions outline our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays in Pakistan.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit. If there is a significant delay in shipping your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Delivery | 3–7 business days | PKR 200 flat rate |
| Expedited Delivery | 2–4 business days | PKR 500 flat rate |
Free Shipping:
Free shipping is available on all orders above PKR 2,000.
Delivery delays may occasionally occur.
3. Shipment to P.O. Boxes or APO/FPO Addresses
Sajaо.pk ships to addresses within Pakistan only.
We currently do not ship to P.O. Boxes, APO, FPO, or DPO addresses.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your order has been shipped.
This email will contain your tracking number, which becomes active within 24 hours.
5. Customs, Duties & Taxes
Sajaо.pk is not responsible for any additional taxes or charges applied to your order.
For domestic Pakistani deliveries, any applicable taxes are usually included in the product price.
6. Damages
Sajaо.pk is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the shipping carrier to file a claim.
Please keep all packaging materials and damaged items until your claim is processed.
7. Missing or Lost Packages
If you do not receive your order within 10 business days after receiving your shipping confirmation email, please contact us at:
📩 Email: sajaoteam@gmail.com
📞 Phone: 0309 0800111
Please include your order number, and we will investigate.
8. International Shipping Policy
We currently only ship within Pakistan.
9. Contact Us
If you have any questions regarding your order or our Shipping Policy, please contact:
📩 Email: sajaoteam@gmail.com
📞 Phone: 0309 0800111
🌐 Website: https://sajao.pk/
FAQs
What is your return window?
We accept returns within 7 days of delivery.
Do I have to pay for return shipping?
Yes, for change of mind or non-defective returns, the customer is responsible for the return shipping fee.
When is return shipping free?
We provide free return shipping only if the item is damaged, defective, or if we made an error in your order (e.g., wrong item shipped).
How long does it take to receive my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method. Please note that the return shipping fee (if applicable) is non-refundable.
Can I exchange an item?
Currently, we offer refunds only. You may place a new order for the desired item.
